Vanguard is Fully Operational Across Our Network
As you are aware, with the rapid spread of COVID-19 things around the world are changing quickly. Our first and foremost priority is the health and safety of all our Vanguard colleagues, requiring us to rapidly deploy social distancing or work from home measures in high risk regions and as advised by local authorities and governments.
In these unprecedented times of COVID-19, it is also essential supply chains keep moving to deliver fundamental goods to places of need. We are pleased to say at Vanguard we remain fully operational across our network. We have taken care of our employees and they are enabled to fulfill their roles and services at home where required. We have structured our processes and staffing to allow for work to be done remotely with the same commitment to service excellence as customers have come to expect.
Our CFS’s continue to receive or make available cargo and manage shipping, and along with our incredible partners we can execute door to door. We are proud of our less-than-container load (LCL) network and can provide the flexibility, frequency and speed to move cargo whenever it is needed or ready. Our door to door capabilities mean we can take care of shipments and deliver expedited services such as LCL express.
We are updating our website regularly of the status of operations across our network. With our excellent customer service teams and market leading online capabilities, you can manage your shipments wherever you are working from. We encourage you to get online and reach out to our customer service teams;
These are testing times for friends, families and colleagues around the world. However events change over the coming weeks, we are there for you, and to ensure critical goods and cargo get to the places they are needed. Our good wishes are extended to all and we hope for a rapid end to COVID-19.